When you’re machining parts for medical, aerospace, and industrial markets, there’s no room for guesswork—and no time to waste getting new hires up to speed.
For Swiss-Tech, a precision manufacturer based in Delavan, Wisconsin, the challenge was clear: their onboarding process was inconsistent, time-consuming, and costly. And as demand grew, the stakes got higher.
The Challenge: A Costly Learning Curve
Before WorkForge, Swiss-Tech’s legacy training approach depended heavily on who happened to be doing the training. That meant inconsistent methods, confused new hires, and wide variability in performance.
The impact?
- Onboarding took up to 8 weeks
- New employees were slow to become productive
- Machine downtime and material waste was high
- Turnover was sky high
- Language barriers added complexity
They needed a better learning and development program—one that would accelerate training, reduce variability, and prepare new hires (even with no machining experience) for the floor fast.
The WorkForge Solution
Swiss-Tech partnered with WorkForge to completely transform their training strategy. It started with a full audit of their current processes and ended with a modern, scalable training system that included:
- Access to WorkForge’s online skills training library
- Seamless integration of Swiss-Tech's existing shop-specific content on the WorkForge platform
- A single, unified LMS to deliver it all—complete with progress tracking, reporting, and record retention
- Multilingual training options to serve their diverse workforce
- Ongoing support to optimize and scale the solution
Scaling Smart: From One Path to Many
After initial success, Swiss-Tech’s growth kicked into high gear. A major defense contract meant rapid expansion—and a 25% increase in headcount in just 9 months.
To meet that challenge, they restructured onboarding into job-specific Learning Paths with check-ins on Days 1, 30, 60, and 90. These Learning Paths included:
- Comprehensive safety and onboarding (blending Swiss-Tech and WorkForge content)
- Role-specific skills development from WorkForge’s catalog
- On-site machine training tracked via digital checklists in the WorkForge LMS
- Automatically recorded competency reports based on course completion and demonstrated hands-on skills
The result? Training was easier to digest, better retained, and much more engaging for the employees.
Measurable Impact
Swiss-Tech’s investment in structured, modern learning paid off quickly:
- Onboarding time was cut from 8 weeks to ~1 week
- Training cost per employee dropped from $4,800 to $600—a savings of $4,200 per hire
- New hires became fully productive in under 1 month, even without prior machining experience
- 54 new employees hired with a 65% retention rate
- Employees report higher satisfaction, better retention of material, and more engaging training
In Their Words
"The process didn’t take a lot of effort to make it work. WorkForge made it smooth and easy. They continue to follow up and help us constantly improve and build our program."
— Rachel Repinski
"WorkForge’s customer service helped me organize the Learning Paths the way I wanted them. They paired their best practices with our vision—and we ended up with an even better outcome.”
— Becky Renz, HR Manager
The Bottom Line
Swiss-Tech turned an outdated, inconsistent onboarding process into a modern, efficient, and cost-effective system—one that’s scalable, multilingual, and designed for rapid ramp-up.
They didn’t just train faster. They trained smarter. Read the full case study here.