WorkForge’s Mike Burica was a featured speaker at the recent American Food Sure Summit, where he presented how a concept from education—Bloom’s Taxonomy—offers a useful way to understand one of food manufacturing’s most persistent challenges: the gap between documented training and real-world performance.
The summit brought together food safety, quality, and operations leaders from across the industry to discuss the pressures shaping modern food manufacturing—from regulatory expectations to workforce development. Burica’s session explored why organizations that invest heavily in training and pass rigorous audits can still experience operational failures.
The Paradox of Training and Recurring Failures
For most food manufacturers, training is a constant.
New hires go through onboarding. Operators complete safety modules. Supervisors track certifications and refresher courses. And when audit season arrives, teams work carefully to ensure documentation is complete.
In many cases, the system works exactly as intended. Employees complete training. Procedures are documented. Audits are passed.
Yet even in organizations that take training very seriously, familiar issues still appear:
- Sanitation breakdowns
- Labeling errors
- Changeover mistakes
- Environmental positives
Burica addressed the contradiction directly during his presentation.
“We invest heavily in training. We pass audits. We maintain complete training records. And yet—quality failures still occur.”
The issue, he suggested, isn’t whether companies train their workforce.
It’s whether training prepares people to think and respond in the situations where food safety risk actually appears.
From Memorizing Rules to Recognizing Risk
To explore that gap, Burica introduced Bloom’s Taxonomy, a framework commonly used in education to describe how people learn and apply knowledge.
The model outlines several levels of thinking:
- Remember – recalling rules or procedures
- Understand – knowing why those rules exist
- Apply – performing tasks correctly in real situations
- Analyze – recognizing when something isn’t right
According to Burica, “Most training and compliance programs only address the first level of remembering.”
Workers learn the procedure. They memorize the steps. They complete the training module.
But food manufacturing environments rarely operate at the level of memorization alone.
Why Passing Audits Doesn’t Always Guarantee Performance
“Audits measure whether a system exists. Production reveals whether it holds.”
With that observation, Burica highlighted the distinction that many food manufacturers experience firsthand. Audits are designed to confirm that systems are in place—procedures are documented, training records are complete, and employees have completed the required coursework.
What audits cannot fully measure is how those systems perform under real operating conditions. On the production floor, employees must interpret changing situations, recognize emerging risks, and respond appropriately under pressure. Those decisions sit higher on Bloom’s scale, where workers must apply and analyze what they know in real time.
When training prepares employees only to remember procedures, organizations may still pass audits. But when real conditions test the system, gaps in how knowledge is applied can begin to appear.
The Production Floor Requires Higher-Level Thinking
In food manufacturing, the most important decisions rarely happen in controlled classroom conditions. They happen on the production floor, where conditions change constantly.
Equipment behaves differently from shift to shift. Production speeds create pressure. Changeovers introduce new variables. In these moments, operators and supervisors must recognize subtle signals that something may be wrong—sometimes before a deviation is formally identified.
Responding effectively in those situations requires more than remembering a procedure. It requires employees to apply what they know and analyze what they’re seeing in real time, which places those decisions higher on Bloom’s scale.
Burica summarized the challenge this way:
“If the job requires Level 3 or Level 4 thinking, but training only supports Level 1 learning, variability isn’t surprising. It’s guaranteed.”
And in food manufacturing, variability is often where risk begins.
A Shift Already Happening in Food Safety
This shift toward competency isn’t just something the food manufacturing companies are recognizing as a need shift—it’s already being reflected in the standards that govern the industry.
SQF Edition 10, in particular, places a stronger emphasis on competency, defined responsibilities, and measurable food safety culture—not just documented training completion. The updated framework signals that regulators and certification bodies are increasingly focused on whether employees can actually perform their roles effectively, not simply whether they have completed a course.
The change reflects a growing recognition across the industry: procedures and documentation alone do not create reliable outcomes.
People do.
And those people must be prepared to apply what they know when conditions change.
Turning Training Into Competency
For food manufacturers investing significant time and resources in workforce training, the question isn’t simply whether employees completed a course. The more important question is whether that training prepares people to recognize risk, apply procedures correctly under pressure, and respond when conditions change.
That requires more than traditional training formats. Today’s workforce learns differently. Focused micromodules, and video-based content help employees absorb information quickly and see how procedures apply in real operational settings. When training reflects how people actually learn—and how work actually happens—it becomes far more likely that knowledge carries over to the production floor.
But learning alone isn’t enough. To close the gap identified by Bloom’s Taxonomy, organizations also need to ensure that employees can demonstrate what they’ve learned. That means moving beyond completion to proof of competency—verifying that employees can apply procedures correctly and recognize risks in real situations.
Solutions like WorkForge are designed with that goal in mind. By combining role-based learning pathways, modern learning formats, and a Learning Management System built for the production floor, WorkForge helps food manufacturers move beyond training designed only for compliance.
Because in food manufacturing, the true measure of training isn’t whether the audit binder is complete.
It’s what happens on the production floor when something unexpected occurs—and whether someone recognizes the risk before it becomes a failure.