// ON-DEMAND WEBINAR

Unlock Workforce Potential: Boost Productivity and Improve Retention

Food manufacturing companies face urgent pressure to train, retain, and upskill their workforce to remain competitive and meet rising production demands.

In this webinar, Cindie Serrano of Lincoln Premium Poultry and Wendy Bushell of Palermo’s Pizza explored how targeted learning and development strategies—combined with cultural transformation and technology—can reduce turnover, increase engagement, and drive operational excellence.

Watch to learn how to:

Use training as both a recruitment and retention tool through clearly communicated career pathways and advancement opportunities.
Build a culture of trust and transparency that drives engagement—from onboarding check-ins to multilingual communications and real-time feedback loops.
Promote accountability and safety by empowering employees to own their impact on product quality and workplace safety.
Leverage technology like WorkForge’s mobile platform, custom content, and LMS integrations to streamline onboarding, boost consistency, and support long-term knowledge retention.

With real-world examples and measurable results, this on-demand webinar will equip viewers with actionable strategies to align workforce development with business performance. Whether you're an OEM or food manufacturer, discover how training tailored to your people and processes can unlock lasting results.

Wendy Bushell is the Chief People Officer for Palermo’s Pizza bringing over two decades of human resources expertise to the table. She has a master’s degree in Human Resources & Labor Relations and has honed her skills across diverse industries. Her career journey includes leadership roles at Ansay & Associates, Klement Sausage Co, and Derco Aerospace, showcasing her adaptability and strategic approach to people management. Wendy's passion for fostering positive workplace cultures, development and driving organizational success makes her a valuable asset in today's dynamic food manufacturing landscape.

Cindie Serrano is a leader in Manufacturing Operations and Process Improvement with over 28 years of experience. She currently serves as the Director of Organizational Development at Lincoln Premium Poultry, Costco’s vertically integrated poultry processing complex. Cindie is widely recognized for her success in implementing transparent, data-driven training and employee relations programs—efforts that led to a 52% reduction in turnover. A frequent speaker at industry conferences, she also consults with manufacturing leaders across the country. Her passion lies in combining relationship-building, process management, and transparent communication with training strategies that drive measurable operational results.

VIDEO OVERVIEW

Our team is a dedicated mix of professionals, creative thinkers, talented designers, industry experts and partners who are passionate about making learning and development engaging, fun and effective. From the leadership team and throughout the organization, we are committed to driving positive change in the workforce.

Report

The Hidden Costs of Inconsistent Employee Development

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WorkForge is a comprehensive eLearning solution designed to elevate employee knowledge, retention, and professional development through engaging and interactive digital content. What sets us apart is our unique “one-stop shop” approach, encompassing off-the-shelf learning content, customizable options, a robust Learning Management System (LMS), and consulting services – all seamlessly integrated under a single vendor.

The food manufacturing industry is currently grappling with significant workforce challenges, chiefly stemming from an aging workforce and a shortage of skilled labor. A critical skills gap is also on the rise, propelled by rapid technological advancements necessitating specialized knowledge in automation and digital technologies.

In response, manufacturers find themselves compelled to invest in their workforce – not solely for compliance reasons but as a strategic move to attract and retain talent. Enter WorkForge Learning and Development (L&D) solutions, designed to empower manufacturers with the skills essential for safe and effective job performance.

Navigating Compliance
Uniformity Across Shifts
Prioritizing Health and Safety
Skills Evolution
Knowledge Retention
Engaging Workforce
Leadership Development
Impact Assessment
Cultural Inclusivity

WorkForge offers a comprehensive suite of Learning and Development (L&D) solutions. From preexisting content to custom-designed modules, a cutting-edge Learning Management System, and expert consulting services, WorkForge covers every aspect of the manufacturing employee lifecycle.

Pathways
A library of 900+ modules organized into pathways covering critical skills for onboarding, upskilling, and introducing new skills.
Custom Content
WorkForge’s instructional design and development teams create bespoke L&D content tailored to your manufacturing training needs.
Learning Management System
For those without an existing LMS, WorkForge offers a scalable, customizable solution designed for the manufacturing market.
Technology Enablement
WorkForge provides consulting services for seamless deployment of L&D solutions and LMS.